Our Reputation

Love our Flare, this is our second one, we wouldn’t have a place without one. The service is exceptional from first contact to post install. The online community is amazing too.

Flare Fires are amazing – would highly recommend – the experience was first class from initial enquiry to final delivery and after sales service – fantastic team – best part is it forms another part to our outdoor kitchen setup.

Best company I have ever dealt with. Brilliant customer relations.

One of the best buying experiences I have had. The product is amazing, the communication was outstanding as well. The instructional video we very helpful. We would recommend Flare to anyone.

We absolutely love our Flare Fire! It was also a pleasure to deal with the team who were super helpful right through the entire process!

Wanted to say thanks so much for all your help and support, we love our new Fire. This has completed our 12 month journey to creating the ultimate outdoor area. You guys have been awesome to deal with and I appreciate the great service, communication and quality product. Have to say Dave the installer is awesome and does a great job, he is a very cool guy and definitely an asset to Flare. We managed to have our first pizza night on Saturday before the weather turned to shite again, amaaazing family time with the kids making and cooking pizza, I only managed to burn 1 of them so not bad for a first crack.

Fantastic company to deal with, thanks Karen and Dave. The product is awesome, so glad we purchased with Flare Outdoor Fireplaces.

Insanely easy to deal with, very fast and efficient, and they were on time every time, from start to finish, for these guys it’s an easy ten out of ten.

From the first sight of Flare Fires fireplaces, I was hooked. Flares website has all the info you need & customer service is on point, whether it be email or phone call. Very informative right through the whole process including step by step emails of how, what, when and where.
It would have to be the easiest process I’ve ever been through. Highly recommend Flare Fires if your wanting to create an outdoor area with a grand master piece as the focal point!

I’m really happy with my fire, and your company is such a pleasure to deal with. I’d have to say one of the best customer service levels I have ever come across.

Thanks again for everything you do, fantastic company and fire. Absolutely loving the fire, it adds such a special area to our home, priceless!

“Thanks so much, the service we received from Flare was outstanding. Communication was without fault, nothing was a problem even we when had a delay they stored the fire for us until we were ready for install. We’ve had the fire just on a month now and love it. Easy to light, easy to cook on and the food is yummy, we haven’t had a bad meal yet! Would definitely recommend Flare to anyone looking for an amazing outdoor fire! Thanks so much to the team for everything.”

“A professional company in every respect. The product is top drawer and absolutely delighted with our outdoor fire. The step by step process via you tube was extremely helpful along with the back-up provided by the company. No fuss, prompt replies, calls answered, queries resolved in a heartbeat. A very pleasurable experience and would recommend to all those considering an outdoor product from Flare Fires.”

“Just want to say without any doubt you are the best and easiest company we have ever dealt with.  Everything was so well planned and Dave wow what an asset to your company.”

“We love our fire, has made such a difference, was certainly a great investment and we will be sure to sing Flare Fires praises.”

“If there was 6 stars they would get it. Best fire ever and best crew to deal with.”

“Our Flare experience was awesome … you are all  a great team and delivered on every promise. Love it!”

“Our Flare Fire completes our new outdoor area and we are loving it!!!  The entire Flare Fire Team were awesome to work with 🔥”

“We are very proud of our fire place. It’s the highlight of our home. Everyone who comes around absolutely loves it, as do we!”

“Amazing service. Amazing communication. Brilliant customer support, from initial inquiry through to installation day. High-quality product. Thanks to the team at Flare Fires for taking our outdoor space to a new level!!”

“Fantastic service from day 1, until delivery. Self-install was easy, helped by the videos and guides Amazing fireplace, draws well, and great heat in the depths of Canterbury winter! And outdoor pizzas just taste so much better! Thanks team.”

“This is the best purchase we made in a long time. Now we can “braai” anytime of the year!!!”

“Fantastic service and an excellent product. We’ve already got friends queuing up to come and enjoy the fireplace!”

“Love the fireplace. Flare were great to deal with.”

“The support and customer service are phenomenal, and the installation was handled quickly and professionally.  Our only major failure… was not doing this earlier.”

“Looking forward to another summer enjoying our Flare Fire in our little piece of Central Otago, New Zealand.”

“Flare fires – a faultless experience! Many magic moments and memories to be had with our fireplace.”

“We are really loving our fireplace and it’s just so good for the family to sit around the fire and talk.”

“Fire looks great thanks! All installed and really impressed. Thanks to the team for doing such a good job.”

“Fires and food… what could be better?”

“I am a total Flare Fires believer. I’m on my second Flare Fire… Was one of the first upgrades to my new home.”

“These are amazing!
Wouldn’t do without ours, we use it all seasons.”

“We love our Flare outdoor fireplace.
Solid, beautiful and makes the best barbecue in town.”

“Fabulous Flare! Best addition to our outdoor entertainment area.”

“What an amazing company to deal with, from finding them to my install, I was looked after the whole way and now I have an amazing outside entertainment area. Thanks guys.”

“Great customer service right throughout the process and I’m so happy with my fire, it looks great and I can’t wait to use it.”

“Love my outdoor fire and Flare are a great team to deal with.”

“Absolutely love the fireplace and installation was a breeze, finishes off the outside entertaining area.”

“Their service was amazing… Amazing quality and workmanship. Thanks Flare Fires, we love it!”

“It’s awesome perfectly fitted, gives out great heat, perfect for cooking meat for barbecue and more.”

“I love my Flare fire. The product is amazing but the team are exceptional.”